Booking Terms and Conditions
ORANGE TREE , Florida
Booking
The returning of the booking form confirms your acceptance of the
terms and conditions set out below and shall be binding on all persons
stated on the booking form. Each booking will be confirmed by the owner,
as soon as possible after receiving the booking form and deposit and only
on receipt of this confirmation by you will the booking be treated as
confirmed. Once the owners have confirmed the booking to you and you have
paid a deposit, the named person on the booking form will be responsible
for the total rental price of the property, as agreed. The remaining
balance of the agreed rental cost must be paid twelve weeks prior to your
departure. If the full balance of the rental cost is not paid as in
accordance with these booking conditions, we reserve the right to cancel
your booking. In these circumstances your reservation deposit will be
forfeited.
Security Deposit
The sending of the booking form confirms your acceptance to pay for any
damage of any kind caused by your occupancy of the property. The cost of
repairs and/or replacements will be deducted from your security deposit.
The security deposit will be fully refundable after your departure from
the property, providing there are no claims against it. In the event of
any excess damage of any kind, excessive cleaning costs by our agents or
excessive use of electricity (caused by leaving external doors open with
the air conditioning on) the named person on the booking form will be held
responsible for all additional costs which exceed the security deposit.
Cancellations
Providing the owners receive written notice of cancellation not less than
8 weeks prior to the actual booking date, the signatory will not be liable
to pay the full balance. It is the responsibility of the signatory to
ensure that the signed cancellation letter reaches the owner. Email
cancellations are not acceptable. The reservation deposit will be
forfeited. If the cancellation is received after 8 weeks prior to the
start of the holiday the signatory is liable to pay the full balance of
the final invoice. If the owner is successful in re letting the property
for all or part of the reservation period, the full balance or the part
balance of the final invoice will be refunded.
Responsibilities
All persons stated on the booking form are responsible for the care of the
property and are expected to take reasonable care of it including the
locking of all doors, topping up of pool water (as required) and ensuring
the security alarm is activated whenever the property is unoccupied. At
the end of the rental period, all utensils, carpets, furnishings, walls,
fittings must be left clean and tidy. It is the guest’s responsibility to
notify the management company immediately of any sudden equipment failure
so that reasonable action can be take to rectify the situation.
Party Size
Everyone occupying the property must be listed on the booking form,
including small children. This is Florida state law and must be adhered
to. The accommodations cannot be shared or sub-let and only the persons
shown on the booking form are permitted to stay in the property. No pets
are permitted. Persons under 21 years of age are not acceptable unless
accompanied by parents or responsible adults. The property is fully
licensed for short-term rentals in Florida. The owners reserve the right
to refuse admittance if this condition is not met. Failure to comply will
render the booking void and no compensation will be paid.
Smoking/Pets
For the safety and comfort of all our guests smoking is not permitted
within the property. No pets are allowed.
Liability
The owners and the management company of the property accept no
responsibility whatsoever for death, personal injury, accidents, loss or
damage to persons or personal belongings however caused. The use of all
accommodations and amenities including the pool is entirely at the user’s
own risk. Children must be supervised by responsible adults at all times
when using the pool. Glass or crockery is not permitted within the pool
area. The owners or management company cannot accept any liability for any
loss of rental time due to travel problem, flight delays or cancellations,
industrial disputes or any events outside our control, including any form
of Force Majeure. The owners and the management company cannot accept
responsibility for the sudden failure of villa equipment but will take
immediate reasonable action to rectify any such failure upon notification
by the guests. If the pool heater cannot reach optimum temperature due to
adverse cold weather conditions the owners or the management company
cannot accept liability.
Arrivals and departures
The villa will be available for occupancy from 4pm on the date of arrival
and must be vacated by 10am on the day of departure.
Insurance
It is a condition of the booking that all members of the Party are covered
by travel insurance which carries adequate protection against delays and
cancellations, and has adequate medical insurance for the USA, and for
your luggage and personal belongings.
Force Majeure
As with any other holiday, there maybe circumstances completely beyond our
control and contemplation, in which the property might not be available
for your booking. Examples of these circumstances include (but are not
limited to) destruction of or severe damage to the property. Such
circumstances are referred to Force Majeure. In the event of Force Majeure
the owners will do their best to make alternative arrangements for you
where possible. If they cannot, or if the alternative arrangements are not
acceptable to you, then they will refund all monies paid. This will be the
full extent of the owner’s liability to you in such circumstances, and
they shall not be responsible for any other costs connected with any such
cancellation, howsoever arising.
Owners Access
The owners or their management company shall be allowed access at any
reasonable time during your stay.
Law
This conduct is subject to and shall be construed in accordance with the
laws of England and all parties hereby submit to the exclusive
jurisdiction of the English Courts.
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